We are ready to support you
Need help with your account, channel setup, or urgent inquiry? Speak directly with our technical support team.
WhatsApp Support
Priority support for hosts and property managers with direct assistance from engineering and product specialists.
Client App Portal
Log in to your admin dashboard to manage properties, unified multi-calendars, direct booking engine, and cashflow.
Knowledge Base
Access 100+ articles, onboarding tutorials, training videos, and official API documentation.
Technical Support FAQ
What is the response time for emergency support?
For urgent issues (like lock offline or critical rate discrepancies), our 24/7 team responds on WhatsApp in under 5 minutes.
How does guided onboarding work?
Every client gets a dedicated Customer Success specialist during onboarding, with weekly check-ins and listing audit calls.
Can operations staff contact support directly?
Yes! You can add housekeepers, inspectors, and front desk staff with specific roles to consult with our team directly.
Where can I find API & Webhooks technical docs?
Developer documentation and REST specifications are available in our official portal at API REST Guide.